Information for disabled customers
GFT is committed to providing great service to all customers regardless of special requirements.
We now have a fully operational adapted toilet with baby changing facilities within. Please contact us if you require further information on access requirements.
If you have any specific access enquiries or specialist requirements not covered below, please contact the duty manager on (0141) 352 8603 or firstname.lastname@example.org . If you don't get through on the phone, please do leave a message including your phone number and we will call you back as soon as we can.
GFT accepts the CEA Card. This card entitles the card holder to a free ticket for the person accompanying them to the cinema.
Buying / Booking Tickets
To buy advance tickets for a wheelchair space (and cinema seats alongside, if required) please call our duty manager on (0141) 352 8603 and they will take payment over the phone. If you can't get through, please do leave a message and we will call you back.
To reserve a wheelchair space by email, send an email to email@example.com and you can pay for your ticket(s) when you arrive at the cinema. We apologise but reservations by email are only available for bookings which include a wheelchair space or require other access assistance.
GFT for deaf or hearing-impaired patrons
We offer an infrared sound facility for the hearing-impaired. This enables you to control the volume at which you listen to the film. Please ask at Box Office for a head set.
GFT also provides captioned screenings of films when possible. Captioning is a service for hearing-impaired or deaf people. These screenings have a transcription of the film's dialogue in English along the bottom of the screen and may also describe the sounds in the film.
Our programme also contains many films subtitled into English from other languages. These may also be suitable for hearing-impaired or deaf patrons.
GFT for blind or partially-sighted patrons
Audio Description is a service for partially-sighted or blind people. It works by playing a recorded narration, explaining what's happening on screen during gaps in the dialogue through personal headphones. The normal film soundtrack comes through the cinema's surround-sound speakers in the usual way, so Audio Description is undetectable to anyone else in the auditorium not using a headset.
Audio Description headphones are available at Box Office.
Guide dogs are welcome at GFT.
GFT for children with autism and their families
GFT has introduced monthly autism-friendly screenings. The film and the cinema environment are suitable for children with autism spectrum disorders and/or sensory hypersensitivity. The films have no subtitles, are played with the volume reduced and the house lights on low. Children can make noise and move around. Children with other disabilities are welcome to attend the screenings too.