Venue Access

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Venue Access

At GFT, we aim to provide Cinema for All. It is our goal to ensure that everyone visiting the cinema feels safe, comfortable and welcome.

We hope that the information below helps you to plan your visit to GFT. If you have any questions or would like to speak to us, you can contact our friendly Duty Managers by calling 0141 352 8603 or emailing access@glasgowfilm.org

BSL users can contact GFT via Contact SCOTLAND-BSL, the online British Sign Language interpreting video relay service. Find out more at:  contactscotland-bsl.org

Access our accessibility guide on AccessAble.

Leave us a review on Euan's Guide.

This access statement does not contain personal opinions as to our venue's suitability for people with differing abilities, but aims to accurately describe the facilities and services that we offer to all of our visitors.

Free companion tickets

Some disabled people need to be accompanied by someone else to enjoy the cinema experience. To make being accompanied as easy as possible the UKCA operates the CEA Card scheme. The scheme allows a Cardholder to be accompanied by someone, free of charge, when they purchase a ticket to visit a participating cinema.

We accept the CEA Card at GFT. Click here to apply for your CEA Card online.

Please note, we are currently only able to accept bookings using the CEA Card in person at our Box Office or over the phone (0141 332 6535).

Wheelchair spaces and access

Access to our foyer is step free. There is lift access to the main bar (on the first floor). All three cinemas are wheelchair accessible for audience members. To book a wheelchair space and companion seat please email access@glasgowfilm.org or call our Box Office on 0141 332 6535.

Cinema 1 : 392 seats and 4 wheelchair spaces.

Access to the front of Cinema 1 is via the lift past Cinemas 2 and 3 on the ground floor.

Cinema 2: 142 seats and 2 wheelchair spaces.

Access to the wheelchair spaces at the centre back of Cinema 2 is from the foyer down a sloped walkway.

Cinema 3: 60 seats (up to 2 wheelchair spaces)

Access to the wheelchair spaces at the back row of Cinema 3 is from the foyer down a sloped walkway.

Accessible Toilets: There are two accessible toilets available to the public. One is located past Cinema 3 on the ground floor and the other is located at the back of the foyer, accessible by the lift at the back of the foyer. We have a third accessible toilet in the staff and volunteer area on the second floor, accessible via stairs or platform lift.

Seating

Cinema 1 and 2: Seats have fixed arm rests, width 400mm, depth 450mm.

Cinema 3: Seats have fixed arm rests with cupholder, with 470mm, depth 470mm.

Hearing

We have an induction loop system in Box Office.

There are headsets for Audio Description (AD) and Enhanced Audio (EA), available for Cinemas 1, 2 and 3.

Enhanced Audio

We can offer Enhanced Audio (EA) headsets for people with varying hearing loss. Headsets are provided with earphones or can be customised for use with personal earphones.

If you have any questions or would like to pre-book a EA headset please contact our Box Office on 0141 332 6535 or email access@glasgowfilm.org

Your EA headset will be available to pick up from Box Office when you collect your tickets prior to the film screening.

Audio Description

Audio Description provides an audio track of key visual descriptions. This track runs in time with the film's action. Screenings with Audio Description available are marked with an ear icon on our website listings.

We can provide Audio Description (AD) on selected titles via cordless headsets. Headsets are provided with earphones or can be customised for use with personal earphones.

If you have any questions or would like to pre-book a AD headset please contact our Box Office on 0141 332 6535 or email access@glasgowfilm.org

Your AD headset will be available to pick up from Box Office when you collect your tickets prior to the film screening.

All audio described screenings can be found on our accessible screenings page.

Captions (also known as Descriptive Subtitles)

We offer captions on selected titles and selected screenings.

Captions, also known as Descriptive Subtitles, include descriptions of music and sound effects as well as dialogue. These screenings are marked with CC or a text label on our website listings.

When a film has descriptive subtitles available, up to 30% of our screenings will be captioned.

All captioned screenings can be found on our accessible screenings page.

Relaxed Screenings

Film screenings tagged with 'Relaxed Screening' will be less formal, with audience members allowed to make noise and leave their seats when needed. There will no ads or trailers before the film and the sound levels will be slightly lower than a standard screening.

These screenings are not frequent, however Access Film Club offers a similar environment. Any relaxed screenings can be found on our accessible screenings page.

Support Animals

When planning a visit to GFT accompanied by a support dog or other support animal please contact a Duty Manager in advance of your visit: email access@glasgowfilm.org or call 0141 332 6535.

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Our Access Programmes

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